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FAQ

Dogs do speak, but only to those

who know how to listen.
— Orhan Pamuk

I’m not sure which program is best for my dog. What do I do?

To get started, complete a contact form so that we can review the information you provide and set up a time to discuss your specific needs and concerns by phone. We will then recommend a program based on our discussion.

I’m interested in the Board & Train program. How do I sign up?

You’ll need to start by completing a contact form. We’ll then contact you to discuss your dog’s needs in detail and set up a time to start the program based on mutual availability. We reserve your spot after receiving a full payment for the program. Since we must dedicate ourselves fully to each dog at our facility, we count on this schedule unfolding as we plan it together. Rescheduling a Board & Train without penalty is allowed up to one week prior to the scheduled drop-off and the new dates will depend on availability in our training schedule.

How does my dog get to the Wicked Lucky Dogs facility? Can I drop off anytime?

We prefer that you drop off your dog at our facility at a pre-scheduled time. This way, we can review the program with you to convey what your dog will learn and how you will participate (throughout the program and beyond) to maintain this progress at home.

What is it like for my dog when he is in a Board & Train program?

Depending on the level of issues at home and the dog’s personal coping skills, the first few days might be used to help the dog acclimate to their new environment with very simple activities like potty breaks, short walks, and feeding time. We keep things simple and reduce possible stressors to help them feel more at ease. Once your dog is feeling more comfortable, we begin more specific training to address the behavioral issues through structured activities. We start small and then increase the challenges as your dog becomes more and more adept. In the end, we have dogs who listen to commands and execute them reliably even in the face of distractions and even in the midst of other environmental activity that used to be triggers for bad reactions. When not working, exercising, or taking a potty break, your dog is crated in a temperature-controlled environment with an individual water pail inside their crate.

Do I need to be involved in the program in order for it to work?

We absolutely need and require owners to participate in the program. Although we will be training your dog away from his home and you won’t have to teach the dog all the commands, you will have to practice these commands and activities with your dog while they are here at our facility and continue to practice them when your dog returns home with you. Consistent practice both at our facility and in the home will help to ensure your dog’s long term success.

Do you provide any follow-up support or owner education?

We absolutely do! As mentioned above, we cannot have great success without owner commitment. As such, we provide materials for review during our program and we involved and educate the owners during and after the program in the following ways:

TRANSFER SESSION 1: at our place. We like having owners come to our facility at least once toward the end of the Board & Train program to show them what their dog has learned. We also have them practice running through commands and build the confidence they need to become a believable leader for their faithful friend. This way, we can provide feedback and the owners can start to rebuild their relationship in the same place where their dog learned all his new skills. Additional transfer sessions at the facility may be warranted depending on the length of the program. 

TRANSFER SESSION 2: at your place upon return of your dog. We then bring your dog back to your home and provide a second transfer session there. Keep in mind, your home is the place where your dog was acting nutty in the past, so it’s common for some of those patterns to emerge when he returns for the first time. We will walk you through this until your dog’s new skills feel like an old hat. 

TRANSFER SESSION 3: at our place. After a couple weeks of being integrated back in the home, we provide a third transfer session to help troubleshoot any challenges the owners have faced after the return session. We help brainstorm solutions for any issues to ensure your dog’s new skills will remain consistent. After this, we are always available via email and social media; we also have tons of free events including our free pack walks and would welcome you for a refresher anytime.